Billing and Charges
We’re here to make your billing experience simple and transparent. If you have any questions about your invoices, payments, or charges, our customer service team is ready to assist..
| PayNow UEN | 202320939D |
| Cash Payment | |
| Bank Remittance |
Kindly note:
- For bank remittance, all bank charges and transaction fees (both local and international) shall be borne by the client to ensure the full invoiced amount is received.
- Payment must be made in full prior to dispatch unless otherwise arranged.
- Please send payment proof to enquiry@medcall.dev6.calvinseng.com or whatsapp to (+65) 61006910 with the patient’s name and invoice number for reference.
- Should you require assistance, our billing team is available at [insert contact info].
| GENERAL AMBULANCE FEES [ For transportation within Singapore ] | ||
|---|---|---|
| Item | Office Hours | After Office Hours |
|
One-Way Emergency Ambulance Transportation Assessment and/or transportation to the Emergency Department or Urgent Care Centre within Singapore. |
S$ 200 | S$ 350 |
|
One-Way Medical Transport Service For non-emergency cases. |
S$ 100 | S$ 150 |
|
Two-Way Medical Transport Service For non-emergency cases. |
S$ 180 | S$ 280 |
|
IMH Cases (Non-Violent) Transportation for patients requiring mental health care without the need for restraints. |
S$ 350 | S$ 450 |
|
IMH Cases (Violent, Including Use of Physical Restraints) Specialized transport services for violent patients requiring physical restraint. |
S$ 500 | S$ 600 |
|
IMH Cases (Violent, Including Use of Chemical Restraint/Sedation) Transport for violent patients requiring chemical restraint or sedation. |
S$ 1000 | S$ 1100 |
|
Tarmac Transportation Transportation to and from Seletar Airport or Changi Airport. |
S$ 600 | S$ 700 |
| ADD ON CHARGES / INVESTIGATIONS | ||
|
Doctor Escort Provision of a medical escort during transport. |
S$ 450 per hour | |
|
Doctor (Emergency Medicine Specialist) Escort For mechanically ventilated patients or patients requiring BiPAP ventilation onboard ambulance. |
S$ 550 per hour | |
|
Provision of Oxygen Supply of oxygen for patients requiring respiratory support. |
S$ 80 per hour block | |
|
CPAP Mask Continuous Positive Airway Pressure (CPAP) mask for respiratory assistance. |
S$ 550 per patient | |
|
12 Lead ECG Electrocardiogram (ECG) for heart monitoring and diagnostic purposes. |
S$ 40 per patient | |
|
Invasive Procedures Advanced airways, intravenous (IV) access, oral suctioning. |
S$ 50 per procedure | |
|
IV Medications or Penthrox Administration of IV medications or Penthrox for pain management. |
S$ 95 per administration | |
|
Waiting Time Per 30 mins block after 30 mins. |
S$ 60 for every 0.5 hours | |
|
Pacing/Defibrillation Pads Use of pacing or defibrillation pads for cardiac emergencies. |
S$ 180 per patient | |
|
Resuscitation Attempts Including the use of defibrillator pads and mechanical CPR. |
S$ 650 per patient | |
|
Provision of Mechanical Ventilator on board Ambulance Invasive ventilation or non-invasive ventilation (e.g., CPAP, BiPAP, HFNC). |
S$ 480 per hour block | |
|
Provision of Syringe Pump and Infusion Pump For administration of medications and fluids. |
S$ 180 per hour block | |
|
Medical Escort Services Provision of a medical escort during transport. Minimum 3 hours. |
S$ 40 per hour | S$ 60 per hour |
| AMBULANCE FEES [ For transportation outside Singapore ] | |
|---|---|
Medivac Emergency Ambulance Service is licensed with Ministry of Health (Singapore) to provide:
|
|
| Item | Charges ( S$ ) |
|
Commercial Airlines Flying with a medical team on commercial airlines is a cost-effective approach but requires lead time of 48 hours to 14 days. |
Click Here to enquire |
|
Private Air Ambulance During emergencies, a medical team flies via private jet. The typical lead time to reach the patient is 24 to 48 hours. |
Click Here to enquire |
|
Land Ambulance For cross-border ambulance services between Singapore and Malaysia. |
Click Here to enquire |
| ADD ON CHARGES / INVESTIGATIONS | |
|
Doctor Escort Provision of a medical escort during transport. |
S$ 550 per hour |
|
Doctor (Emergency Medicine Specialist) Escort Escort provided by an Emergency Medicine Specialist for mechanically ventilated patients or patients requiring BIPAP ventilation onboard ambulance. |
S$ 650 per hour |
|
Provision of Oxygen Supply of oxygen for patients requiring respiratory support. |
S$ 150 per hour block |
|
CPAP Mask Continuous Positive Airway Pressure (CPAP) mask for respiratory assistance. |
S$ 550 per patient |
|
EtCO2 or Invasive lines monitoring Monitoring of intubated critically ill patients. |
S$ 1,300 per hour |
|
Invasive Procedures Advanced Airways, Intravenous (IV) Access, Oral Suctioning |
S$ 50 per procedure |
|
IV Medications or Penthrox Administration of intravenous medications or Penthrox for pain management. |
S$ 95 per administration |
|
Pacing/Defibrillation Pads Use of pacing or defibrillation pads for cardiac emergencies. |
S$ 180 per patient |
|
Resuscitation Attempts Including the use of defibrillator pads and mechanical CPR. |
S$ 950 per patient |
|
Provision of Mechanical Ventilator on board Ambulance • Invasive Ventilation • Non-Invasive Ventilation (e.g. CPAP, BiPAP, HFNC) |
S$ 580 per hour block |
|
Provision of Syringe Pump and Infusion Pump For the administration of medications and fluids. |
S$ 180 per hour block |
| Use of I STAT for blood gases, electrolytes and metabolites | S$ 350 per cartridges |