Cross Border Medical Evacuation Between Malaysia and Singapore
Safe and reliable cross border ambulance service from Malaysia to Singapore. Professional medical transfer with trained medics, advanced care, and 24/7 support.
Medivac Emergency Ambulance Service offers MOH-certified cross border ambulance transport from Malaysia to Singapore, specializing in ICU-level care for critical patients, including those on ventilators and life support systems. Our team is capable of managing both medical and trauma emergencies, ensuring safe, professional transfers across the border.
We provide cross-border ICU transfers with full coordination for hospital-to-hospital admissions, immigration clearance, and logistics between referring and receiving hospitals. Our ambulances are fully equipped with life-saving medications, ventilators, and advanced monitoring systems to handle the most complex cases in transit.
Recognized by major travel and medical insurance providers, we offer cashless medical evacuations with a valid Letter of Guarantee (LOG).
For immediate or non-emergency medical assistance, contact us at (+65) 6100 6910
Why Choose Us
ICU-Level Ambulance CareVentilator-equipped ambulances with continuous cardiac and hemodynamic monitoring, infusion pumps, and oxygen supply — delivering full ICU capabilities between borders.
MOH Certified & CompliantOur services are approved under the Ministry of Health (MOH) regulations and meet Singapore’s HCSA licensing for cross-border Medical Transport Services (MTS) and Emergency Ambulance Services (EAS). We are also a registered MOH ambulance company for Adult General Critical Care Service and Paediatric Critical Care Service
Accepted by Major InsurersWe work directly with recognized travel and health insurance companies, including for cashless arrangements with letter of guarantee (LOG) if applicable.
Staffed by Medical ProfessionalsEvery transport is led by critical care-trained doctors, critical care nurses, and flight paramedics, trained to manage unstable and ventilated patients en route.
Dedicated Medical CoordinatorsFrom hospital-to-hospital, our coordinators manage the entire journey — including referral and receiving hospital communication, ICU bed booking, immigration clearance, and third-party agent support.
At Medivac Emergency Ambulance Service, we combine clinical expertise, compassion, and logistical excellence to ensure every patient journey is handled with care. Whether it’s an urgent medical emergency or a scheduled hospital visit, your safety is always our priority.
Frequently Asked Questions
At Medevac EMS, we do work with licensed ambulance service providers which have specified service ambulance license which includes:
Paediatric Critical Care Service
Adult General Critical Care Service
The documents required include:
(1) Medical Report
(2) Copy of the patient’s passport and
(3) Passport of the passenger accompanying the patient.
At Medevac EMS, we do work with travel insurance companies to provide medical evacuation and repatriation service. To enjoy cashless benefits, your travel insurance will issue us a Letter of Guarantee (LOG) prior to the medical evacuation. If the patient is having a time-sensitive emergency and the facility is unable to provide the appropriate care, the client may opt for the “Pay and Claim” option where payment will be first made to Medevac EMS and use the receipt to claim for reimbursement.
Cross-border medical evacuation ensures safe patient transfer between Malaysia and Singapore with ambulances, Medivac, and trained doctors, nurses and paramedics.
Our emergency teams are on standby 24/7 and can deploy quickly, ensuring fast and safe cross-border patient transfers.
Licensed doctors, Critical Care nurses and Flight Paramedics provide safe patient transport by ambulance or Medivac between Malaysia and Singapore.
Yes, we handle both emergency and non-emergency transfers, including acute, critical care , chronic, and post-surgical cases.
For land ambulance evacuation from Malaysia to Singapore, clients can choose to use their personal accident plan, please check with your insurance agent on the policy.
Malaysians involved in a road traffic accident where the other party is at full fault will be able to claim from the counterparty’s motor insurance. However, malaysians who are injured while at the course of work may opt to claim under the Work Injury Compensation Act (WICA)
The cost of ambulance evacuation depends on the patient’s condition and the distance involved. Below are a couple of case studies for price comparison:
Case Study 1: Prince Court Medical Center, KL, Malaysia to Singapore General Hospital, Singapore
A patient diagnosed with a stroke was intubated at Prince Court Medical Center. The patient was on a mechanical ventilator and breathing through a breathing tube. The patient’s brother contacted the travel insurance company, which engaged Medevac’s EMS services to plan and manage the evacuation back to Singapore. A medical doctor and a nurse were deployed to safely transport the patient to Singapore General Hospital. The patient was transported via ambulance from Malaysia to Singapore. The total cost of the cross border evacuation was S$8,900.
Case Study 2: Tan Tock Seng Hospital, Singapore to Hospital Sultanah Ismail, Johor Bahru
The patient, a Malaysian working in Singapore, was involved in a road traffic accident and suffered a severe head injury. He was intubated and placed in the ICU. Due to the rising costs and with the family’s consent, they chose to spend more time with the patient, and the employer engaged Medevac EMS to coordinate the evacuation. The patient was transported via an emergency ambulance with an intensivist and an ICU nurse, while remaining on a ventilator. Given the time-sensitive nature of the emergency, immigration clearance was facilitated, and Medevac EMS ensured that the medical records were properly handed over. The patient was transported via ambulance from Singapore to Malaysia.The total cost for the ambulance service from Singapore to Johor Bahru was S$3,700.
Case Study 3: Transfer from Hospital Sultanah Ismail , Johor to Farrer Park Hospital , Singapore
The patient suffered a heart attack in Malaysia and was conveyed to Hospital Sultanah Ismail (HSI) by a local ambulance. Since the patient was conscious and had been regularly following up with his own cardiologist, Medevac EMS was appointed by the insurance company to arrange and coordinate for a medical evacuation. An emergency ambulance was arranged to transport the patient to Farrer Park Hospital (FPH) with a paramedic onboard to provide emergency care. Medevac EMS coordinated with the Immigration and Checkpoints Authority (ICA) to ensure a smooth immigration clearance, allowing the patient to be directly admitted to FPH’s Intensive Care Unit (ICU). The total cost of the ambulance transfer from Johor to Singapore was S$2,300.